Values
We have six values which guide the way we do business. These values are the foundation of our culture, shaped by an agile and entrepreneurial approach to serving our colleagues, the business and customers.
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Quick
Make informed decisions and act quickly. Be agile in the way we work together and deliver for our customers
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Creative
Be imaginative, curious and adventurous. Develop inspirational ideas and innovative solutions
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Open
Share your thoughts freely and always stay open to new ideas. Listen to others, be positive and engage in communications
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Trusted
Safe, reliable and responsible. Take pride in our work and do the right thing for our customers and each other
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Friendly
Have fun and be helpful. Enjoy working together to deliver great performance
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Fair
Be inclusive, honest and respectful to everyone, whatever their role or experience
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We conduct regular engagement surveyes with all colleagues